Louise Carolan, Head of Administration at DNG Financial Services, has over 12 years of extensive experience in the financial services industry. Throughout her career, she has held pivotal roles in mortgages, complaint handling, coaching, customer service, quality assurance and has actively contributed to numerous key projects.
With a background in process optimization, Louise enjoys developing and refining procedural guides to enhance operational efficiency and compliance. Louise’s interests also extend to detailed reporting, enabling data-driven strategic planning across both the Mortgage and Financial Planning teams.
